IT Support Co-ordinator

  • Newcastle-under-Lyme, Staffordshire, England
  • £18k - 24k per year Excellent Benefits

IT Support Coordinator- Staffordshire- £18k - £24k

We are currently recruiting for an IT Support Coordinator to join a well-established team in a busy thriving environment.

The support coordinator will be responsible for handling all telephone IT queries and email enquiries from clients about new and outstanding issues.

Responsibilities include:

  • Logging detailed tickets
  • Escalating issues to Helpdesk-Manager when necessary
  • Assisting with the production of status reports Document management for software releases for customers

Essential Skills

  • SQL Server Experience
  • Experience of Cloud/Hosted environment is desirable
  • Helpdesk experience
  • Effective communicator

Candidates must be eligible to work in the UK