Infrastructure Support Engineer/Analyst

  • Ellesmere Port, Cheshire, England
  • £35k - 45k per year Benefits

Infrastructure Engineer/Infrastructure Systems Engineer - £35k - £45k – Ellesmere Port.

My client a market leader in their field urgently require an experienced Infrastructure Engineer/Infrastructure Systems Engineer to join a 24/7/365 business to support the clients IT Infrastructure.

This role will report to the IT Support & Infrastructure Manager and you will be responsible for supporting the company’s IT infrastructure & desktop systems. You will provide technical support for the clients applications and telecoms components. This will include liaising with the outsourced infrastructure provider, supporting the internal IT systems as well as deputise for the IT Support & Infrastructure Manager from time to time.

Main Skills Required:

VMWare Knowledge, ideally qualified

Netapp Knowledge, ideally qualified

Active Directory

A Team Player with strong interpersonal skills

Technical knowledge of web-based systems

Excellent general IT based knowledge and experience

Specific Tasks

•             Support, Develop & Maintain VMWare environment

•             Support, Develop & Maintain NetApp Storage Solution

•             Support technical relationship with infrastructure partner

•             Attend daily/weekly team meetings

•             Review and audit reports from suppliers

•             Monitor availability, capacity & security of systems

•             Prepare and maintain a weekly task list

•             Windows Server Administration

•             Maintain asset inventory & software library

•             Storage monitoring & configuration along with backup and recovery.

•             Active Directory Administration

•             Networking

IT Security (Cyber and Physical)

•             Support & contribute to implementation of company IT Security policy

•             Carry out audits and reviews of IT Security

•             CCTV System administration

•             Monitor user access

Application Support

•             Windows Server application support (e.g. IIS, Exchange, Office 365, SQL Server)

•             Desktop support (Windows 10)

•             Web Portals 2nd and 3rd line support

•             FTP Servers and Gateway support

•             Assist with software deployments to production environments

•             Provide guidance and training when required

•             Produce detailed technical solutions and guides

•             Perform Scheduled Application and License audits

•             Provide guidance and cover for Desktop engineers

The successful candidate must be eligable to work in the UK.