Infrastructure Support Engineer

  • Chester, Cheshire, England
  • £30k - 35k per year Benefits

Infrastructure Support Engineer - £32k - Near Chester

You will be responsible for supporting the company's IT infrastructure & desktop systems. You will provide support for applications and telecoms components.

Infrastructure

  • Support technical relationship with infrastructure supplier
  • Attend weekly team meetings
  • Review and audit reports from supplier
  • Monitor systems, capacity & security
  • Prepare and maintain a weekly task list
  • Windows System Administration
  • Maintain Windows Update Services
  • Maintain Windows Antivirus Services
  • Maintain asset inventory & software library

IT Security (Cyber and Physical)

  • Support & contribute to implementation of company IT Security policy
  • Carry out audits and reviews of IT Security
  • CCTV System administration
  • Monitor user access

Application Support

  • Windows Server application support (e.g. IIS, Exchange, SQL Server)
  • Desktop support
  • Web Portals and 3rd line support
  • FTP Servers and Gateway support
  • Assist with software deployments to production environments
  • Provide guidance and training when required
  • Produce detailed technical solutions and guides
  • Perform Scheduled Application and License audits
  • Provide guidance and cover for Desktop engineers
  • Network Patching

Telecoms

  • Monitor & support internet connectivity
  • Support telecoms systems, including phone system administration
  • Support Mobile Device Users
  • Mobile Device management administration