Business Analyst

  • Manchester, Greater Manchester, England
  • £22k - 24k per year Bonus, Health Cover, Pension

Business Analyst / Settlements Analysts / Metering Services Analyst

We are recruiting Business Analysts with Utilities experience to join our client’s team in the Manchester area on a permanent basis. We are very interested in people with 2 years of Gas or Electricity experience. In this role you would support the operational day to day performance of the Metering function within the GB Supply business.

Skills & Experience

  • Experience supporting meter installation and replacement processes including Smart Meter installations
  • Experience liaising with third party service suppliers
  • Experience resolving a full range of industry/market message exceptions
  • Experience investigating, maintaining and reporting of field services request process from initial customer contact to resolution and documentation

In this role you will:

  • Ensure consistent on-site collection of customer and household information
  • Support all market interfaces
  • Measure and report energy consumption and quality
  • Assist with the implementation of a new billing and industry services/market message system
  • Assist with the automation of key business processes and drive market leading efficiency
  • Support the schedule, collection, validation and storage of meter read data to ensure customers are billed accurately in a timely manner
  • Support the Settlement process

We have 2 openings available and a detailed job spec is available upon request.