Business Analyst

  • Manchester, Greater Manchester, England
  • Market related

Our client’s impressive Manchester office serves as the base for their UK operations. Based in the city centre this workplace buzzes with energy from its international workforce. At lunch time you have all the eateries, social and shopping facilities of Manchester city within a short walk.

Role objectives

This individual will be responsible for the analysis and design of the businesses processes and software systems in order to capture and define business specifications.

Duties & Responsibilities

  • To work with software vendors, architects, software developers, software testers and subject matter experts in the assessment, analysis and design of strategic solutions
  • Consult with key business stakeholders to understand processes, agree the scope of change, develop the business case, document requirements, and develop specifications and acceptance criteria
  • Creation of all Business Analysis documentation including Vision and Scope, Business Requirements, Functional Specifications and all artefacts that support the definition of the solution
  • Support and collaborate with Software Developers, Software Testers, Business Change and Application Support throughout the lifecycle of a project or programme to ensure its successful delivery
  • Have awareness and understanding of how the functional design and delivery of a solution can impact peripheral systems and proactively manage dependencies
  • Identify programme/organisational level risk and contribute in the management their mitigation
  • Use effective requirements management techniques to ensure that they are prioritised according to customer needs, traceable to business process and any changes are managed and communicated with the relevant stakeholders
  • Assist in capturing business benefits of carrying out an IT project by defining tangible and intangible benefits
  • Adhere to internally defined standards and guidelines for documenting requirements and design artefacts; as well as recognising opportunities for challenging the norm
  • Work autonomously and within a team to deliver technology enabled business change
  • Working and engaging with business representatives to define both their design principles and design positions
  • Provide user training and ensure user guides are written and maintained where necessary
  • The role holder may also be required to carry out any other duties within the scope and purpose of this role as requested by their line manager and in line with business needs

Skills & Competencies

  • Experienced in managing all aspects of a full SDLC lifecycle
  • Excellent communication and stakeholder management skills
  • An effective facilitator of team and client meetings
  • Able to communicate relevant project information to relevant stakeholders
  • Knows when to escalate or resolves issues in a timely fashion
  • Maintains awareness of new and emerging technologies and the potential application on client engagements
  • Identifies opportunities for improvement and makes constructive suggestions for change
  • Remains on the forefront of emerging industry practices
  • Complies with and helps to enforce standard policies and procedures
  • Self-starter who is able to work with limited guidance
  • Able to cope with multiple priorities and changing environment with little supervision and direction
  • Displays resilience, drive, and energy
  • Proactive in achieving results
  • Proficient in MS Word, Excel, PowerPoint, MS Project 2003-2010


  • Business Analysis experience is essential
  • Experience working in an energy utility, trading or retail environment. Exposure to European and global markets is an advantage
  • Experience of working with a range of business, IT, and 3rd party stakeholders in the delivery of a shared goal / vision (essential).
  • Experienced in the definition, shaping, creation, and on-going management of functional design artefacts (essential). This includes functional requirements, process architectures, business processes, and business KPIs.
  • Exposure to the full software development lifecycle (SDLC) is essential
  • Knowledge of modelling techniques such as UML Use Case, process flow, ERD, Data models is essential
  • Exposure to using SQL for data attribute analysis activities is an advantage
  • Experience in capturing technical requirements using appropriate diagramming techniques and tools
  • Project management and system testing experience is an advantage with the use of industry applications such as MS Excel, MS Word etc.
  • Experience of Agile development methodologies is an advantage